The Pawville Story

The Pawville story began in 2006 when Phil and Amanda Miller found a 5,000 sq ft pet store in Citrus County, FL and invested their savings and sweat equity to purchase and convert it into a pet boarding and grooming facility. From the start, they chose to focus heavily on the customer experience. This meant 1) investing heavily to train and retain high quality staff and 2) re-invest in their facility. This twin approach resulted in a satisfied and growing customer base which would provide the bedrock for future success.

After moving to North Carolina, Phil and Amanda opened their second location in 2012. This facility followed a similar trajectory as their FL location to become the most popular pet services facility in the Topsail, NC region.

Our Jacksonville, NC facility was added to the family when Pawville acquired the property at 471 Center St. With a solid team of loving staff and an intense focus on the quality of the customer experience, Jacksonville Pawville has developed a loyal following of customers.

With three locations in the Southeast, Pawville continues to evolve and grow – adding service offerings and locations when these changes will help enhance the consumer experience for their human clients and their four-legged guests at all locations.

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  • 3250
    Dog Kisses
  • 8456
    Play Sessions
  • 2650
    Kitty Cuddles
  • 6768
    Pup Spa Days

Our Team


Shift Supervisor

It would be difficult to find another human on earth that is more passionate about animals than Ava.  Ava is assisted by her sweet lab named Willow that enjoys helping Ava at work by hosting doggy activities in the daycare play room.

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Kelli is an important part of the Pawville family who never seems to run out of love and compassion for the pups in our care.  Her attention to detail helps ensure nothing is missed as she attends to the unique needs of each pet staying at Jacksonville Pawville.  She has a sweet boxer-mastiff mix named Roxy who is happy to share her mom with other dogs and cats who need a little love.

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